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Family Support Officer

Post Reference: 2329

Academy: Leeds City Academy

Job Title: Family Support Officer

Grade: SO2 (£32,909 to £34,723)

Hours: 37 hours per week, all year round

Accountable to: Vice Principal and DSL

This is an extremely exciting time to be joining Leeds City Academy, one of the most rapidly improving schools within the Leeds area and county of West Yorkshire. We are an 11-16 academy and one of four schools within White Rose Academies Trust, a trust recognised nationally for its ground-breaking and transformational impact on the lives of the young people it serves. The academy had a Section 5 Inspection in May 2019 achieving an overall Good judgement with Leadership and Management judged as Outstanding.

Our highly motivated and talented students are at the very centre of everything we do and the shared mission of all our stakeholders is to work ‘In Partnership’ in securing the aspirations and ambitions of every one of our young people. Our academy is a unique and truly inspirational place to work, enhanced by our wonderful students who come from a diverse range of cultures, heritage and experiences; a significant proportion of students speak English as an additional language.

Our CPD training programme is highly respected by staff at the academy and is further enhanced by the various opportunities for professional development in all sectors.

Please apply if you wish to work for a Multi Academy Trust which values and supports the next move in your career. Come and join us on our journey to becoming World Class.


To work closely with parents and carers to help overcome student barriers to learning, whether inside or outside school. This will involve maintaining regular communication, putting interventions in place, and liaising with relevant staff and professionals to ensure parents and carers are consistently engaged in students’ development and progress.

Referring cases of suspected abuse to the local authority children’s social care as required.

To co-ordinate and signpost support and intervention for families in relation to housing, transport, benefits in order to improve the educational outcomes and attendance of children.

Duties and Responsibilities:

• Work as the Family Support Officer and be the lead point of contact for the parents/carers of pupils receiving additional support.

• Maintain regular communication with specific parents/carers and provide personalised support for families through issues as they arise.

• Put interventions in place to encourage parents/carers’ involvement in supporting students’ development and progress.

• Keep up to date on the latest services available in the local area so you can promote and signpost parents/carers to these via a range of communication channels (e.g. social media, newsletters, in meetings, etc.)

Part of White Rose Academies Trust - the most rapidly improved family of schools in the region - Leeds City Academy is accelerating on a thrilling journey, which will ultimately see the school, its staff and its students achieve ‘World Class’ status.

We're securing our 2025 vision for World Class by growing our family of exceptional education professionals; dedicated specialists and passionate leaders with the shared goal of transforming future prospects for the next generation of West Yorkshire.

We provide exceptional life training; harnessing the skills and fortifying the aspirations of young people, who we know will transform the region and provide a positive, progressive contribution to society.

White Rose Academies Trust is a local trust dedicated to raising and fulfilling the ambitions of young people. Our academies throughout Leeds are at the heart of the communities they serve, which is why we are committed to delivering an outstanding education to every one of our students.

The trust employs over 500 outstanding professionals who are committed to unlocking the potential of the next generation. Our CPD Programme is focused on innovation, leadership development and delivery of excellence for vulnerable groups. Our Beginner Teacher Programme is amongst the best in the region. We are on a significant journey which will see all of our schools Ofsted rated as World Class within five years.

Closing Date: Friday 15th September 2023, 9am

Shortlisting: Friday 15th September 2023

Interview Date: Thursday 21st September 2023

Start Date: As soon as possible

For more information, please visit our website at

To apply, please complete the application form and return to by the closing date. Please note we are unable to accept CV’s.

White Rose Academies Trust is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the commitment. Appointments will be subject to Safer Recruitment Procedures and an enhanced DBS check.

Please note this role will involve contact with children and you will be engaging in regulated activity. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

We promote diversity and want a workforce which reflects the population of Leeds. Applications are welcome from all, irrespective of sex, sexuality, race, religion, marital status, age or disability.


2329 Family Support Officer Pack LCA
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WRA Trust Application Form
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WRA Trust Equal Opportunities
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